LaserAway The Marina

Customers describe LaserAway Marina as professional and welcoming, with many praising the clean, well-maintained facility and friendly atmosphere. The general sentiment is positive, with clients frequently mentioning their satisfaction with results across various treatments. Several customers note they've been returning for years and recommend the clinic to friends, though some express frustration with scheduling difficulties and inconsistent experiences between different technicians. The clinic employs registered nurses who perform treatments, with customers frequently mentioning nurses by name including Aria, Evelyn, Polina, and others. Clients describe the nurses as professional, knowledgeable, and skilled in their techniques. The medical staff is praised for their gentle approach, attention to detail, and ability to make clients feel comfortable during procedures, though some customers note that treatment quality can vary depending on which technician performs the service. Front desk staff members like Zara, Zoe, and Bryanna receive consistent praise for being helpful, welcoming, and professional during consultations and scheduling. However, some customers report high-pressure sales tactics and difficulties with customer service when issues arise. Several clients mention problems with scheduling availability, with some reporting wait times of several weeks for appointments. Communication responsiveness appears mixed, with some praising staff accessibility while others describe poor follow-up on concerns. One customer reported minimal results after five tattoo removal sessions, describing barely noticeable changes despite spending $800. The client mentioned seeing more progress in a single session at another facility compared to multiple sessions at LaserAway. Staff helped customers understand the process and set up treatment packages, though results appear to vary significantly between clients. Customers report varying pain levels during treatments, with some describing procedures as quick and comfortable while others mention discomfort that increases as treatment intensity progresses. Several nurses are praised for offering pain management techniques like ice and cooling systems. Staff members check on client comfort levels throughout procedures and explain aftercare instructions thoroughly. Customers describe pricing as competitive when promotions are available, with many mentioning bulk packages and membership options that don't expire. However, some clients express frustration with pricing transparency and report issues with financing partners. Several customers mention packages ranging from hundreds to thousands of dollars, with financing options available through third-party providers.