Lazaderm

Customers consistently describe Lazaderm as a professional, welcoming clinic with a warm, friendly atmosphere. Results consistently meet or exceed customer expectations across various treatments. Dr. O'Hara serves as the medical director and is praised for her extensive medical knowledge of skin, supplements, hormones, and weight loss. She takes a holistic approach, recommending vitamins and supplements to support skin health. Alisha works as a laser technician and is frequently mentioned for her expertise in laser treatments, particularly Moxi, BBL, and laser hair removal. Both professionals are described as knowledgeable, skilled, and genuinely caring toward their clients. The front desk staff creates a welcoming environment from check-in through treatment completion. Staff provide clear, honest information during consultations without applying sales pressure, instead offering genuine assessments and real solutions. Scheduling is efficient with same-day appointments often available and minimal waiting times. However, one customer experienced multiple office cancellations and poor communication from management. Communication is generally responsive, and staff maintain detailed notes about treatment progress and client needs. Treatments are described as gentle with zero to minimal pain reported across various procedures. Staff prioritize client comfort throughout procedures, with techniques described as nearly painless. The gentle approach extends to both laser treatments and injectable procedures, creating a comfortable experience that puts clients at ease. Customers find pricing reasonable and often lower than expected. The clinic offers a loyalty points system that helps reduce treatment costs. Pricing transparency appears good, with no mentions of hidden fees or unexpected charges.