StudioMD in New York NY

Customer experiences vary significantly, with some reporting exceptional results while others express disappointment with outcomes and service. The clinic has multiple Manhattan locations with noted differences in atmosphere and service quality between sites. Dr. Khan performs procedures and receives mixed feedback, with some customers praising his communication skills and gentle technique, while others report dissatisfaction with results. Dr. Kathryn Alcarez is described as sweet and skilled with injections, and Dr. Vafa receives positive mentions from long-term customers. Erica receives numerous positive reviews for her professionalism and expertise in treatments. Front desk experiences range from professional and accommodating to problematic. Some customers describe staff staying late to accommodate schedules and working within budget constraints, while others report billing issues, scheduling confusion, and poor communication. Several customers mention issues with refund processes and follow-up communication. Scheduling reliability appears inconsistent, with some reporting smooth appointment experiences while others faced last-minute cancellations or found the office unexpectedly closed. Pricing is described as affordable and fair in some cases, with staff willing to work within financial constraints. However, others report unexpected charges and services costing more than advertised prices. Payment issues include overcharges, difficulty obtaining refunds, and financing complications where customers were approved for procedures they weren't ultimately eligible for. Specific procedures range from hundreds to several thousand dollars.