Cavalon Aesthetics

Customers consistently describe Cavalon Aesthetics as a professional, clean facility with a comfortable atmosphere. Dr. Henderson receives particular recognition for her expertise and meticulous work, with many customers expressing complete satisfaction with their results. Dr. Jennifer Henderson serves as the primary physician, with customers describing her as highly skilled, experienced, and professional. Sylvia performs laser tattoo removal procedures, and customers note her knowledge about procedures, expectations, and recovery times. Tiffani works as Dr. Henderson's assistant and receives praise for her excellent support. Amanda works as an on-site esthetician and is recognized for her knowledge and quality of care. The front desk experience receives mixed feedback, with some customers reporting significant scheduling issues including appointments not entered into the system and frequent double bookings due to high staff turnover. However, other customers report smooth operations with appointments starting on time and no wait times. Staff are generally described as courteous, friendly, and professional. Dr. Henderson receives particular praise for her communication skills, taking time to answer questions with patience and responding quickly to concerns. Customers report that consultations are thorough and informative, with staff providing honest information about procedures, expectations, and recovery times. One customer mentions having both laser tattoo removal and laser hair removal performed successfully. However, scheduling issues can be counterproductive to treatment timelines, and one customer was advised against proceeding with removal due to the size and complexity of their tattoo. Customers report that the tattoo removal process "wasn't that bad" and that staff help them feel comfortable and calm during procedures. Sylvia is specifically mentioned for making nervous clients feel at ease during the actual tattoo removal process. Tattoo removal pricing appears to be based on size, with one customer reporting a cost of $99 for a one-inch by one-inch tattoo removal behind the ear. Customers describe the costs as reasonable and mention that the service provides good value.