dr LASER in Costa Mesa CA

Customers consistently describe Dr. Laser as professional, welcoming, and friendly. Several customers mention switching from other laser clinics and finding better results at Dr. Laser, with visible improvements noticed after just one or two sessions. The front desk staff receives extensive praise for being welcoming, knowledgeable, and responsive. Staff members like Farrah, Reanna, Kim, and Alanna are frequently mentioned for their helpfulness in scheduling appointments and explaining treatment options. Customers appreciate that staff take time to answer questions thoroughly and help build appropriate treatment packages without applying pressure. However, some customers report negative experiences with scheduling issues, unprofessional phone behavior, and disagreements over pricing or policies. Several customers report positive progress with tattoo removal, noting visible fading and professional treatment. The process is described as relatively quick, with staff explaining the procedure clearly and managing expectations appropriately. Some customers mention seeing improvement after multiple sessions, though one review expressed disappointment with limited progress over three years. Staff members like Jennifer, Taylor, Kristen, and Darya are specifically praised for their expertise in tattoo removal treatments. Customers generally describe treatments as much less painful than expected. Many mention being surprised by how comfortable the laser sessions were, with some rating pain levels as minimal. Staff are noted for checking on client comfort throughout treatments and making the experience as painless as possible through conversation and gentle technique. Customers report strong results with the clinic's laser equipment, with several mentioning the machines are "top of the line." Many note seeing significant improvement in hair reduction after just one or two sessions, suggesting effective laser technology. The facility is consistently described as clean and well-maintained, contributing to a safe treatment environment. Customers frequently praise the clinic's reasonable and competitive pricing, with many mentioning excellent package deals and promotions. Several reviews highlight significant savings compared to other laser clinics in the area. The pricing is generally described as transparent and fair, though some customers experienced disputes over Groupon pricing or package terms.