Imaginique Med Spa

Customers consistently describe Imaginique Med Spa as professional and welcoming, with staff who take time to explain procedures thoroughly. The general sentiment is positive, with clients appreciating the comfortable atmosphere and knowledgeable service. Several customers report visible results after their first sessions and express satisfaction with their overall experience. The clinic employs multiple technicians including Jesenia, Nada, Diana Alzeer, Tori, and Lana. Customers describe these staff members as knowledgeable, professional, and well-educated. The technicians are praised for their expertise and attentiveness to client needs, with many customers specifically requesting to return to the same practitioner for future sessions. Staff communicate expectations clearly and take time to answer questions patiently during consultations. Customers feel welcomed and appreciated, with technicians providing detailed explanations of procedures and aftercare instructions. However, some customers experienced issues with cancellation policies and report being charged fees and contacted repeatedly. One customer reported being hung up on when calling for information, though this appears to be an isolated incident. Customers undergoing tattoo removal report smooth and fast sessions. The process includes proper explanation of what to expect, and clients express satisfaction with their progress through multiple sessions. One customer specifically mentioned positive results with microblading tattoo removal, noting good communication about expectations throughout the treatment process. The clinic uses numbing cream to minimize discomfort during procedures. Customers report that the numbing cream works very well, with some stating treatments didn't hurt at all. Staff focus on making clients feel comfortable throughout the process, contributing to a positive pain management experience. Limited pricing information is available from customer experiences. One customer mentioned being charged $1,400 for a fibroblast treatment. Some customers access services through Groupon, though cancellation fees may apply for missed appointments.