Indy Laser

Customers consistently describe Indy Laser as professional, clean, and welcoming with a friendly atmosphere. Most customers report satisfaction with their treatment results, though experiences vary depending on the specific service received. Tracy Dixon stands out as a frequently mentioned technician who customers describe as knowledgeable, professional, and caring. Other technicians including Melissa, Debbie, Lizzie, and Alisha receive praise for their expertise and friendly demeanor. Staff members are consistently described as experienced, with one technician noted as having over 10 years in the industry, though specific medical credentials are not detailed in customer feedback. The front desk and customer service receive high marks for friendliness and professionalism. Staff are described as accommodating with scheduling, often working to fit various schedules with flexible appointment times. Customers report feeling comfortable even during sensitive treatments, with staff making them feel welcomed and remembered between visits. The clinic offers frequent promotions and specials, with customers appreciating the transparency in pricing and lack of pressure to purchase additional products or packages. Customer experiences with tattoo removal vary significantly. Some clients report positive experiences with quick sessions and honest communication about expectations, while others express disappointment with results. One customer saw no difference after six sessions, and another reported that the clinic eventually discontinued tattoo removal services due to outdated laser equipment. The process is described as painful but quick, typically completed in under five minutes per session. Tattoo removal treatments are described as extremely painful, with clients noting the pain as "something fierce" and "excruciating." The clinic uses ice for pain management, though some customers suggest seeking dermatologist services for proper numbing. Staff work quickly to minimize discomfort, and technicians are praised for being considerate during painful procedures.