Instinct Holistic Medical Spa

Customers consistently describe Instinct Holistic Medical Spa as professional, welcoming, and clean. The spa maintains a beautiful atmosphere that makes clients feel comfortable and cared for. Most customers express high satisfaction with their experiences, praising the knowledgeable staff and quality results across various treatments. A registered nurse and injector, receives extensive praise for her expertise and professionalism. Customers describe her as highly knowledgeable, experienced, and skilled at making clients feel comfortable during treatments. Laura, who appears to be a key practitioner is noted for her deep skincare knowledge and ability to customize treatments for individual needs. Dr. Donahue is mentioned as providing consultations and treatment planning with confidence and detailed explanations. The front desk staff are generally described as helpful and accommodating, though some customers report scheduling challenges and wait times. Several reviews mention appointments running 20-30 minutes behind schedule, which frustrated some clients. Staff members explain treatments clearly and answer questions thoroughly without pressuring customers into additional services. The team remembers returning clients and creates a welcoming atmosphere, though customer service consistency appears to vary. Customers describe pricing as expensive, with one review calling tattoo removal sessions significantly overpriced compared to competitors. The spa offers memberships that customers find valuable for regular skincare treatments, providing better value for those who visit monthly. Some clients appreciate financing options and monthly membership structures that make treatments more affordable. A consultation fee of $50 is required for certain services before receiving pricing information.