J. Stewart Humphrey, MD

Customers generally describe the practice as professional and caring, with most expressing high satisfaction with their results. The clinic creates a comfortable environment where clients feel well-informed about their procedures. While the majority of experiences are positive, some clients have reported concerns about bedside manner and communication issues during challenging situations. Dr. J. Stewart Humphrey serves as the primary physician, performing both plastic surgery and hand surgery procedures. Patients describe him as skilled, thorough, and professional in his explanations of procedures and expected outcomes. Staff members including Megan and Anna are noted for their kindness and helpfulness throughout the client experience. The medical team takes time to answer questions and explain procedures in detail, though some clients have found the doctor's communication style to be direct or lacking warmth during difficult situations. The front desk and nursing staff consistently receive praise for making clients feel comfortable and supported throughout their experience. Staff members are described as knowledgeable, helpful, and responsive to client needs. Patients report that procedures and recovery expectations are explained clearly during consultations. However, some concerns have been raised about appointment wait times and communication during complications. The practice appears to prioritize client education, with staff taking time to address questions before and after procedures. Patients indicate that procedures involve significant financial investment, with costs reaching several thousand dollars for surgical treatments. The clinic works with Care Credit financing options for clients. Some clients have experienced billing disputes, particularly when complications arise that affect treatment outcomes.