LaserAway Boise Meridian

Customers consistently describe LaserAway Boise Meridian as clean, professional, and welcoming. The clinic maintains a modern atmosphere with staff who create a comfortable environment for nervous first-time clients. Most customers express strong satisfaction with their experiences, though some report frustrations with billing issues and occasional scheduling delays. The clinic employs several nurses who handle laser treatments, including Kacy, Maya, Mia, Melva, and Hailee. Customers describe these nurses as knowledgeable, professional, and skilled at explaining procedures clearly. Staff members take time to walk clients through each step of treatments and answer questions thoroughly. The nurses are praised for their gentle approach and ability to make clients feel comfortable during procedures. Front desk staff, including Bethany and Halle, receive positive feedback for being friendly and welcoming. Staff members help customers understand pricing options and available discounts without applying pressure to purchase packages. Scheduling is generally described as easy and flexible, with convenient hours and helpful appointment reminders. However, some customers experience significant delays, with one reporting being 76 minutes late for a consultation. Phone customer service receives mixed feedback, with some finding interactions awkward or brief. Customers report seeing great results after just three tattoo removal sessions. One client specifically mentions excellent progress with finger tattoo removal, noting the staff's accommodation of quick breaks during treatment when needed. The process appears effective, though specific details about session frequency or total treatment duration aren't consistently mentioned. Clients describe treatments as manageable, with some referring to the sensation as "spiciness." Nurses are skilled at preparing customers for what they'll experience and providing support during more uncomfortable procedures. Staff members check in with clients during sessions and allow breaks when needed, helping clients work through any discomfort. Customers generally view pricing as fantastic and fair. The clinic offers various deals and promotional packages, with staff explaining discount options based on individual needs. However, billing issues have occurred, with one customer reporting incorrect charges of $2,500 that remained unresolved despite multiple attempts to contact the clinic for correction.