LaserAway Charlotte South End
Laser Technology
Duality
Cooling
SmartCool
HOW MUCH IS TATTOO REMOVAL
At LaserAway in Charlotte, tattoo removal costs typically range from $200 to $420 per session, while a complete removal package costs $2,008 total on average. The final price depends primarily on your tattoo's ink colors, size, location and density, plus your skin tone.
Quarter
$200/session
Dollar Bill
$420/session
* LaserAway publishes rates for two size tiers, Quarter and Dollar Bill. Three larger tiers, up to Full Page, and its 3- and 10-treatment package pricing, are not published and require a free consultation.
Refund Policy
All treatment sales are final and non-refundable, including unused sessions in a multi-session package. In the rare case corporate approves an exception, refunds are issued only as store credit, never cash or a card reversal. Pre-paid sessions cannot be transferred to another person. When a package includes free promotional sessions, paid sessions are counted as used first — the free sessions carry $0 cash or refund value.
No-Show Policy
Sessions must be cancelled or rescheduled at least 24 hours in advance. Missing that window or not showing up forfeits the entire prepaid session — LaserAway deducts one full treatment from your package balance rather than charging a fee. Initial consultations are exempt: no penalty for cancelling or rescheduling those.
Financing Options
Financing requires a credit check. LaserAway accepts CareCredit, a medical credit card with a 0%-interest introductory period — but if you don't pay off the full balance before that period ends, you get charged interest on the whole amount, not just what's left. They also work with outside lenders like Cherry to set up monthly payment plans. With good credit, a full 16-session package for a quarter-sized tattoo can be financed for around $109 a month over a year.
Medical Director
Dr. Will Kirby
Dr. Will Kirby is a board-certified dermatologist and the Chief Medical Officer at LaserAway. He is widely recognized both for his medical expertise in laser tattoo removal, and for c0-creating of the Kirby-Desai Scale used in tattoo removal planning.He holds a degree in Biology from Emory University and received his Doctor of Osteopathic Medicine from Nova Southeastern University, and has contributed to dermatological publications and research, particularly in aesthetic and laser dermatology.
Hours and Location
100 W Worthington Ave suite 105
Charlotte, NC, 28203
Opening Hours
Contacts
LaserAway Charlotte South End Reviews
4.3
out of 5
Based on 167 patient reviews
Customers consistently describe LaserAway Charlotte South End as professional, clean, and welcoming. The facility is noted for its modern, beautiful atmosphere and spotless treatment rooms. Most customers report positive experiences with friendly staff and comfortable treatment environments. However, some customers express frustration with scheduling reliability, inconsistent results, and aggressive sales practices. Several customers mention seeing good results from their treatments, while others report disappointment with effectiveness, particularly for laser hair removal. The front desk staff receives mixed feedback regarding customer service quality. Many customers praise staff members for being warm, welcoming, and helpful with scheduling and explaining treatment options. Several customers appreciate assistance with finding deals and payment plans. However, scheduling appears to be a significant challenge, with multiple customers reporting frequent appointment cancellations, long wait times for rebooking, and poor communication when changes occur. Some customers feel pressured to purchase additional services during visits, while others report staff being dismissive when concerns are raised. Communication responsiveness varies, with some customers noting excellent follow-up and others experiencing delayed or missing callbacks from management. Customers report seeing consistent fading with each tattoo removal session. The process is described as relatively quick, with staff making clients feel comfortable throughout treatments. One customer mentions transferring sessions easily from another location and appreciates the long-term commitment required for complete removal. Results appear gradual but steady, with customers noting visible progress over their treatment timeline. Tattoo removal clients describe the process as manageable, with technicians helping them stay comfortable during sessions. Staff are noted for checking in regularly during treatments and providing thorough aftercare instructions. The quick treatment times help minimize discomfort, and customers appreciate the professional approach to managing any pain during sessions. Customers report mixed experiences with pricing transparency and package deals. Many mention receiving significant discounts and promotional offers, with staff helping them find affordable payment options. However, several customers express frustration with package restrictions, unclear terms about service exchanges, and disputes over refunds for unused treatments. Some customers feel misled about package benefits or experience issues when trying to modify their agreements.
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