LaserAway Emeryville
Laser Technology
Duality
Cooling
SmartCool
HOW MUCH IS TATTOO REMOVAL
At LaserAway in Emeryville, tattoo removal costs typically range from $200 to $420 per session, while a complete removal package costs $2,008 total on average. Your final cost depends mainly on the tattoo's size, ink colors, location and density, as well as your skin tone.
Quarter
$200/session
Dollar Bill
$420/session
* LaserAway publishes rates for two size tiers, Quarter and Dollar Bill. Three larger tiers, up to Full Page, and its 3- and 10-treatment package pricing, are not published and require a free consultation.
Refund Policy
All treatment sales are final and non-refundable, including unused sessions in a multi-session package. In the rare case corporate approves an exception, refunds are issued only as store credit, never cash or a card reversal. Pre-paid sessions cannot be transferred to another person. When a package includes free promotional sessions, paid sessions are counted as used first — the free sessions carry $0 cash or refund value.
No-Show Policy
Sessions must be cancelled or rescheduled at least 24 hours in advance. Missing that window or not showing up forfeits the entire prepaid session — LaserAway deducts one full treatment from your package balance rather than charging a fee. Initial consultations are exempt: no penalty for cancelling or rescheduling those.
Financing Options
Financing requires a credit check. LaserAway accepts CareCredit, a medical credit card with a 0%-interest introductory period — but if you don't pay off the full balance before that period ends, you get charged interest on the whole amount, not just what's left. They also work with outside lenders like Cherry to set up monthly payment plans. With good credit, a full 16-session package for a quarter-sized tattoo can be financed for around $109 a month over a year.
Medical Director
Dr. Will Kirby
Dr. Will Kirby is a board-certified dermatologist and the Chief Medical Officer at LaserAway. He is widely recognized both for his medical expertise in laser tattoo removal, and for c0-creating of the Kirby-Desai Scale used in tattoo removal planning.He holds a degree in Biology from Emory University and received his Doctor of Osteopathic Medicine from Nova Southeastern University, and has contributed to dermatological publications and research, particularly in aesthetic and laser dermatology.
Hours and Location
5679 Bay St
Emeryville, CA, 94608
Opening Hours
Contacts
LaserAway Emeryville Reviews
4.6
out of 5
Based on 230 patient reviews
The Emeryville location consistently receives praise for its welcoming atmosphere and professional service. Customers describe the clinic as exceptionally clean, modern, and well-maintained. Staff members are frequently noted for their friendly, caring approach that makes clients feel comfortable and valued. The nursing staff includes several highly regarded registered nurses, with Jackie, Sarah, Haley, Jayla, and Damla receiving frequent recognition for their expertise and gentle approach. Customers consistently praise the nurses for being thorough, professional, and skilled in their treatments. The nurses are described as knowledgeable about procedures, attentive to client comfort, and excellent at explaining each step of the process. Esmeralda serves in a management role and receives particular recognition for her leadership and exceptional customer service. The front desk team, including Galilea, Mimi, Crystal, and Esmeralda, receives exceptional praise for their welcoming demeanor and helpfulness. Staff members are noted for greeting clients by name, offering beverages, and going above and beyond to ensure comfort. However, some customers report issues with scheduling, including frequent appointment changes due to double-booking problems in their system. There are mixed reports about sales pressure, with some customers feeling pushed to purchase additional services while others appreciate the staff's knowledge about deals and packages. Customers report positive results from tattoo removal treatments, with one noting their tattoo appearing "like it was never there" and another mentioning their wrist tattoo was "nearly gone after roughly 5 treatments." However, one customer spent thousands of dollars without achieving removal results. Nurses are praised for being thorough, fast, and mindful of client comfort during sessions. Staff members explain the process clearly and check in regularly about pain levels and comfort. Customers describe tattoo removal as painful but manageable, with one noting "it hurts so good." Nurses are consistently praised for being attentive to pain levels, offering breaks when needed, and adjusting settings to maintain comfort. The staff is described as gentle and supportive, helping clients through the more painful parts of treatments. The machines used are noted for blowing cool air during treatment, which helps reduce discomfort. Customers describe pricing as expensive, with some noting costs in the thousands. The clinic offers financing options through third-party companies, though some customers report confusion and issues with the financing process. Staff members are noted for helping clients find deals and package options that fit their needs, with frequent mentions of special promotions and discounts being available.
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