LaserAway Frisco

Customers consistently describe LaserAway Frisco as professional, welcoming, and clean with a friendly atmosphere. The facility maintains a modern environment where staff members greet clients warmly and create a comfortable experience from start to finish. Most customers express positive sentiment about their treatments and overall experience at this location. The clinic employs registered nurses who perform laser treatments, which customers frequently mention as a significant advantage. Staff members like Miriam, Diane, Tiffany, Christina, and Lyn are repeatedly praised for their professionalism, expertise, and gentle approach. Customers describe the nurses as knowledgeable, experienced, and skilled at explaining procedures clearly while ensuring client comfort throughout treatments. Front desk staff, including Veronica (location manager), Kat, Nicholas, and Lauren, receive consistent praise for being helpful, informative, and accommodating. Staff members are described as client with questions and effective at explaining treatment options without being overly pushy. However, some customers report scheduling challenges, with appointments sometimes booked 3-4 weeks out, and occasional issues with wait times or last-minute rescheduling requests from the clinic. Customers report positive results with tattoo removal, with several noting significant fading and lightening after multiple sessions. One customer mentioned their tattoos being "halfway through removal and lightening like crazy" after using the service. The clinic acquired new equipment that improved results for certain colors, with one customer noting the red portion of their tattoo was removed in just one session with the new machine. Some customers mentioned that certain colors like blue, green, and purple may be more difficult to remove completely. Most customers describe laser treatments as tolerable to virtually painless. The clinic uses cooling systems during treatments, with customers frequently mentioning cold air being blown on the treatment area for comfort. Staff members are praised for checking in regularly during procedures and being accommodating when clients need breaks or adjustments for comfort. Customers have mixed opinions on pricing, with some describing it as reasonable while others find it expensive. The clinic offers financing options and payment plans that customers appreciate. Some customers mention promotional deals and packages, though a few express frustration about package sales pressure or feeling that results didn't justify the cost after completing their full treatment series.