LaserAway Indianapolis
Laser Technology
Duality
Cooling
SmartCool
Medical Director

Dr. Will Kirby
Dr. Will Kirby is a board-certified dermatologist and the Chief Medical Officer at LaserAway. He is widely recognized both for his medical expertise in laser tattoo removal, and for c0-creating of the Kirby-Desai Scale used in tattoo removal planning.He holds a degree in Biology from Emory University and received his Doctor of Osteopathic Medicine from Nova Southeastern University, and has contributed to dermatological publications and research, particularly in aesthetic and laser dermatology.
Hours and Location
Opening Hours
Reviews
The Indianapolis location maintains a luxurious, spa-like atmosphere with a clean, modern environment that customers consistently describe as welcoming and professional. Staff across all levels receive praise for their friendly, authentic personalities and ability to make clients feel comfortable and valued. Customers report high satisfaction with results and frequently express loyalty to the clinic, with many returning for multiple services. Nurse Mary stands out as a highly skilled practitioner who performs various procedures including Botox, fillers, and laser treatments. Customers consistently praise her technical expertise, attention to detail, and ability to achieve natural-looking results. Sydney is another frequently mentioned nurse who conducts tattoo removal, laser treatments, and other procedures, with clients noting her knowledge and comforting approach during treatments. Front desk staff, particularly Jordan and Rachel, receive consistent praise for their patience, helpfulness, and ability to explain package options without pressure. Customers feel well-informed during consultations and appreciate that staff take time to answer detailed questions without making anyone feel embarrassed about their concerns. The check-in process is described as prompt and efficient, with staff maintaining helpful communication when clients call with questions. One customer mentions being in the process of tattoo removal with positive feedback about the service quality and comfort level during treatments. The staff approach tattoo removal sessions with the same level of professionalism and care demonstrated across other services, ensuring clients feel informed about the process. Staff demonstrate strong attention to comfort during procedures, with one customer mentioning the availability of squeeze balls for anxiety management. Practitioners like Mary are noted for their gentle, delicate approach during treatments, with customers reporting minimal to no pain during various laser procedures. Staff help customers find appropriate packages for their specific needs and budget, with mentions of good deals and discounts being offered. The consultation process includes client explanation of package options, allowing customers to make informed decisions about their treatments without feeling pressured to overspend.