LaserAway Orange

Customers describe LaserAway Orange as a professional, welcoming clinic with a clean and modern atmosphere. The general sentiment is positive, with clients noting the friendly staff and comfortable environment. Some customers report satisfaction with their treatment results, while others express disappointment with outcomes and feel services didn't meet expectations. The clinic employs nurses including Tricia and Trish, who customers describe as skilled, knowledgeable, and professional. Chris is frequently mentioned as an expert staff member with superior knowledge who helps clients feel comfortable and provides detailed explanations about treatments. Staff members are noted for taking time to explain procedures thoroughly and answering questions without making clients feel judged. Front desk staff receive praise for being welcoming and professional, with customers appreciating the greeting and overall service approach. Staff members like Melissa are noted for clearly explaining treatment options, pricing, and pain expectations without applying pressure to purchase packages. The clinic offers appointment reminders via text, and scheduling appears straightforward. However, one customer reported difficulty getting scheduled with their preferred practitioner despite repeated requests. Treatment experiences vary regarding comfort levels. Many customers report procedures as virtually painless or involving only minimal discomfort, describing sensations as slight pinches in some areas. However, one customer found treatments extremely painful. The clinic offers numbing cream for pain management, though one customer noted the front desk staff made it difficult to obtain this option. Customers describe pricing as expensive, with one customer spending thousands of dollars on treatments. The clinic offers packages and deals that some customers were able to take advantage of when visiting. Staff members explain pricing details during consultations, though some customers feel disappointed about needing additional sessions beyond initial expectations, viewing this as inadequate transparency about total treatment requirements.