LaserAway Pasadena
Laser Technology
Duality
Cooling
SmartCool
HOW MUCH IS TATTOO REMOVAL
At LaserAway in Pasadena, tattoo removal costs typically range from $200 to $420 per session, while a complete removal package costs $2,008 total on average. Final pricing varies with your tattoo's size, ink colors, location and density, and your skin type.
Quarter
$200/session
Dollar Bill
$420/session
* LaserAway publishes rates for two size tiers, Quarter and Dollar Bill. Three larger tiers, up to Full Page, and its 3- and 10-treatment package pricing, are not published and require a free consultation.
Refund Policy
All treatment sales are final and non-refundable, including unused sessions in a multi-session package. In the rare case corporate approves an exception, refunds are issued only as store credit, never cash or a card reversal. Pre-paid sessions cannot be transferred to another person. When a package includes free promotional sessions, paid sessions are counted as used first — the free sessions carry $0 cash or refund value.
No-Show Policy
Sessions must be cancelled or rescheduled at least 24 hours in advance. Missing that window or not showing up forfeits the entire prepaid session — LaserAway deducts one full treatment from your package balance rather than charging a fee. Initial consultations are exempt: no penalty for cancelling or rescheduling those.
Financing Options
Financing requires a credit check. LaserAway accepts CareCredit, a medical credit card with a 0%-interest introductory period — but if you don't pay off the full balance before that period ends, you get charged interest on the whole amount, not just what's left. They also work with outside lenders like Cherry to set up monthly payment plans. With good credit, a full 16-session package for a quarter-sized tattoo can be financed for around $109 a month over a year.
Medical Director
Dr. Will Kirby
Dr. Will Kirby is a board-certified dermatologist and the Chief Medical Officer at LaserAway. He is widely recognized both for his medical expertise in laser tattoo removal, and for c0-creating of the Kirby-Desai Scale used in tattoo removal planning.He holds a degree in Biology from Emory University and received his Doctor of Osteopathic Medicine from Nova Southeastern University, and has contributed to dermatological publications and research, particularly in aesthetic and laser dermatology.
Hours and Location
415 S Lake Ave
Pasadena, CA, 91101
Opening Hours
Contacts
LaserAway Pasadena Reviews
4.4
out of 5
Based on 204 patient reviews
Customers consistently describe the Pasadena LaserAway location as professional and friendly, with most expressing satisfaction with their overall experience. The general sentiment is positive, with clients praising the welcoming atmosphere and quality of care. However, some customers report inconsistent service quality and concerns about billing practices that affected their satisfaction. The front desk staff receives praise for being accommodating with scheduling and helping customers navigate financing options. Several clients appreciate that staff provide honest consultations, sometimes advising against unnecessary treatments rather than pushing services. However, experiences vary, with some customers reporting issues with contract transparency and billing disputes. Communication appears generally responsive, though some clients mention being passed between different representatives when addressing concerns. Most customers report minimal discomfort during treatments, with pain levels described as very low or manageable. Staff help clients feel comfortable during procedures, and some treatments allow for intensity adjustments based on individual tolerance. The quick treatment process contributes to the overall comfort level for most clients. Pricing experiences are mixed among customers. While some find value in the packages offered, others express concern about billing transparency and unexpected charges. Some customers report being charged for more extensive services than requested, and there are mentions of promotional pricing that may have restrictions not clearly communicated upfront. Financing options are available, and staff assist with finding suitable payment arrangements.
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