LaserAway Philadelphia Main Line
Laser Technology
Duality
Cooling
SmartCool
Medical Director
Dr. Will Kirby
Dr. Will Kirby is a board-certified dermatologist and the Chief Medical Officer at LaserAway. He is widely recognized both for his medical expertise in laser tattoo removal, and for c0-creating of the Kirby-Desai Scale used in tattoo removal planning.He holds a degree in Biology from Emory University and received his Doctor of Osteopathic Medicine from Nova Southeastern University, and has contributed to dermatological publications and research, particularly in aesthetic and laser dermatology.
Hours and Location
Opening Hours
Reviews
LaserAway Philadelphia Main Line delivers quick, well-tolerated tattoo removal sessions with minimal discomfort that customers describe as very manageable. Natalie at the front desk receives praise for patience with scheduling, while Nadia provides thorough, personalized consultations focused on individual needs rather than package sales. Staff explain the process clearly and focus on keeping clients comfortable throughout treatments, with the quick session times helping minimize any discomfort. The clinic faces concerns about prioritizing revenue over results, with some customers reporting aggressive sales tactics, persistent follow-up calls after expressing disinterest, and pressure to purchase expensive treatment packages. Scheduling reliability issues include last-minute cancellations via text without proper follow-up, and customers report difficulty reaching management when problems arise. Additional concerns involve pricing transparency, problematic financing arrangements through third-party companies, and difficulty obtaining refunds for unused services when treatments don't meet expectations.