LaserAway San Carlos
Laser Technology
Duality
Cooling
SmartCool
HOW MUCH IS TATTOO REMOVAL
At LaserAway in San Carlos, tattoo removal costs typically range from $200 to $420 per session, while a complete removal package costs $2,008 total on average. Exact pricing depends on your tattoo's size, colors, body location and ink density, plus your skin type.
Quarter
$200/session
Dollar Bill
$420/session
* LaserAway publishes rates for two size tiers, Quarter and Dollar Bill. Three larger tiers, up to Full Page, and its 3- and 10-treatment package pricing, are not published and require a free consultation.
Refund Policy
All treatment sales are final and non-refundable, including unused sessions in a multi-session package. In the rare case corporate approves an exception, refunds are issued only as store credit, never cash or a card reversal. Pre-paid sessions cannot be transferred to another person. When a package includes free promotional sessions, paid sessions are counted as used first — the free sessions carry $0 cash or refund value.
No-Show Policy
Sessions must be cancelled or rescheduled at least 24 hours in advance. Missing that window or not showing up forfeits the entire prepaid session — LaserAway deducts one full treatment from your package balance rather than charging a fee. Initial consultations are exempt: no penalty for cancelling or rescheduling those.
Financing Options
Financing requires a credit check. LaserAway accepts CareCredit, a medical credit card with a 0%-interest introductory period — but if you don't pay off the full balance before that period ends, you get charged interest on the whole amount, not just what's left. They also work with outside lenders like Cherry to set up monthly payment plans. With good credit, a full 16-session package for a quarter-sized tattoo can be financed for around $109 a month over a year.
Medical Director
Dr. Will Kirby
Dr. Will Kirby is a board-certified dermatologist and the Chief Medical Officer at LaserAway. He is widely recognized both for his medical expertise in laser tattoo removal, and for c0-creating of the Kirby-Desai Scale used in tattoo removal planning.He holds a degree in Biology from Emory University and received his Doctor of Osteopathic Medicine from Nova Southeastern University, and has contributed to dermatological publications and research, particularly in aesthetic and laser dermatology.
Hours and Location
661 El Camino Real Ste 102
San Carlos, CA, 94070
Opening Hours
Contacts
LaserAway San Carlos Reviews
4.8
out of 5
Based on 145 patient reviews
LaserAway San Carlos maintains a professional environment where customers consistently report feeling comfortable and well-cared for. The clinic operates efficiently with easy scheduling and appointment changes. Customers describe the overall experience as welcoming and seamless, with staff who are knowledgeable and detail-oriented in following medical protocols. The clinic's nursing staff includes Karen, Scott, Gina, Sam, and Nalise, who customers describe as skilled, professional, and attentive to client needs. Nurses communicate clearly throughout procedures and demonstrate strong technical expertise while ensuring treatments follow proper medical protocols. Staff members take time to assess pain tolerance and address health concerns during sessions. The front desk team, particularly Galilea, Ashley, and Gigi, receives frequent praise for being welcoming, friendly, and accommodating. Staff provide clear information about procedures and help customers understand available packages and promotions. However, some customers report experiencing high-pressure sales tactics during consultations, with representatives pushing large package deals and rushing contract signings. One serious complaint involved unauthorized financing being applied without proper consent or translation services. Customers report seeing improvement after their first tattoo removal session. The nursing staff, particularly Gina, provides thorough explanations of the removal process and ensures clients feel informed and comfortable throughout treatment. Staff members are described as tender and attentive during sessions, making the experience as smooth as possible. Nurses actively monitor client comfort levels and check pain tolerance throughout procedures. Staff communicate well during treatments to help clients feel at ease and ensure they remain comfortable. Customers report that nurses are gentle and take care to minimize discomfort during sessions. The clinic offers various beauty packages with staff helping customers select appropriate options. While some customers appreciate guidance on package selection and promotional opportunities, others report feeling pressured into large financial commitments during consultations, including aggressive financing tactics that made them uncomfortable with the sales approach.
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