LaserAway Santa Monica
Laser Technology
Duality
Cooling
SmartCool
HOW MUCH IS TATTOO REMOVAL
At LaserAway in Santa Monica, tattoo removal costs typically range from $200 to $420 per session, while a complete removal package costs $2,008 total on average. Final pricing varies with your tattoo's size, ink colors, location and density, and your skin type.
Quarter
$200/session
Dollar Bill
$420/session
* LaserAway publishes rates for two size tiers, Quarter and Dollar Bill. Three larger tiers, up to Full Page, and its 3- and 10-treatment package pricing, are not published and require a free consultation.
Refund Policy
All treatment sales are final and non-refundable, including unused sessions in a multi-session package. In the rare case corporate approves an exception, refunds are issued only as store credit, never cash or a card reversal. Pre-paid sessions cannot be transferred to another person. When a package includes free promotional sessions, paid sessions are counted as used first — the free sessions carry $0 cash or refund value.
No-Show Policy
Sessions must be cancelled or rescheduled at least 24 hours in advance. Missing that window or not showing up forfeits the entire prepaid session — LaserAway deducts one full treatment from your package balance rather than charging a fee. Initial consultations are exempt: no penalty for cancelling or rescheduling those.
Financing Options
Financing requires a credit check. LaserAway accepts CareCredit, a medical credit card with a 0%-interest introductory period — but if you don't pay off the full balance before that period ends, you get charged interest on the whole amount, not just what's left. They also work with outside lenders like Cherry to set up monthly payment plans. With good credit, a full 16-session package for a quarter-sized tattoo can be financed for around $109 a month over a year.
Medical Director
Dr. Will Kirby
Dr. Will Kirby is a board-certified dermatologist and the Chief Medical Officer at LaserAway. He is widely recognized both for his medical expertise in laser tattoo removal, and for c0-creating of the Kirby-Desai Scale used in tattoo removal planning.He holds a degree in Biology from Emory University and received his Doctor of Osteopathic Medicine from Nova Southeastern University, and has contributed to dermatological publications and research, particularly in aesthetic and laser dermatology.
Hours and Location
514 Wilshire Blvd
Santa Monica, CA, 90401
Opening Hours
Contacts
LaserAway Santa Monica Reviews
4.2
out of 5
Based on 153 patient reviews
Customers describe the clinic as professional and welcoming, with many praising the friendly staff and clean facilities. The general sentiment is largely positive, with clients appreciating the accommodating nature of the team and the professional atmosphere. Several customers report seeing visible results from their treatments, though some express dissatisfaction with aggressive sales tactics and pricing concerns. Staff members frequently mentioned include nurses Sarah, Ana, Dora, and Eliza, who are consistently described as professional, knowledgeable, and gentle during procedures. Customers praise these technicians for being thorough, client, and skilled at making clients feel comfortable throughout treatments. The nursing staff receives particular recognition for their expertise and caring approach, with many clients specifically requesting to work with the same technicians for future appointments. Front desk staff, including Cicily, McKenzie, and others, receive praise for being helpful and accommodating with scheduling needs. However, experiences with sales staff are mixed, with some customers appreciating information about specials and financing options, while others report feeling pressured into purchasing larger packages or additional services. Several clients mention issues with scheduling systems, appointment confirmations, and follow-up communication. Some customers feel the consultation process focuses more on upselling than properly evaluating their needs. Customers report mixed results with tattoo removal services. Some clients see progress and are satisfied with their treatments, while others express frustration with the number of sessions required and limited results. Staff transparency about the process varies, with some clients feeling properly informed about expectations while others feel misled about treatment timelines and outcomes. A few customers mention issues with technicians missing spots during treatment or inconsistent laser settings between sessions. Pain levels for treatments vary significantly among customers. Some describe procedures as quick and relatively comfortable, while others note that treatments can be painful despite staff assurances otherwise. Technicians are generally praised for being gentle and checking in with clients during procedures to ensure comfort. Staff members like Sarah and Ana receive specific recognition for their gentle approach and attentiveness to client comfort during sessions. Pricing receives mixed feedback from customers, with some finding services expensive while others appreciate available deals and promotions. The clinic offers financing options through third-party lenders, though some customers report confusion about payment terms and monthly amounts. Several clients mention concerns about package deals being pushed aggressively, and some express frustration with refund policies for unused services.
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