LaserAway Seattle

Customers consistently describe LaserAway Seattle as professional, clean, and welcoming, with most reporting positive experiences. The facility receives praise for its modern environment and friendly atmosphere. Many customers express satisfaction with their results across various services, though experiences vary with some reporting disappointing outcomes or poor customer service interactions. The clinic employs registered nurses to perform treatments, with several technicians mentioned by name including Nicole, Precious, Rose, Alex, and Jasmine. Customers frequently praise the nurses as professional, gentle, and knowledgeable. Staff members are described as thorough in explaining procedures and attentive to client comfort during sessions. Some customers specifically request certain technicians for their expertise and bedside manner. Front desk staff, particularly Blake, Nicole, Elizabeth, and Angelina, receive frequent praise for being friendly, welcoming, and helpful with scheduling. Customers report that staff remember their names and previous conversations, creating a personalized experience. However, some customers experience significant frustration with appointment cancellations, long wait times, and difficulty reaching customer service. Several customers report feeling pressured during sales consultations, while others describe dismissive responses when raising concerns about treatment results. Customers report mixed results with tattoo removal treatments. Some see visible progress and express satisfaction with fading after multiple sessions, while others experience minimal improvement even after 6-10 treatments. Several customers mention that small, simple tattoos were expected to require around 10 sessions. Some report disappointing results despite following all pre and post-care instructions, with one customer noting barely visible fading after 10 sessions on a small black ink tattoo. Tattoo removal treatments are described as manageable, with staff checking on client comfort levels during sessions. Numbing cream is available and recommended by customers who found it helpful. Staff members are noted for being attentive to pain levels and offering breaks when needed during treatment sessions. Customers describe pricing as expensive, with some packages costing several thousand dollars. The clinic offers financing options through third-party companies, though some customers report billing discrepancies and payment processing issues. Package deals and promotional discounts are frequently available, with customers mentioning 50-75% off promotions. Some customers express frustration about additional costs for touch-up sessions when initial packages don't achieve expected results.