Second Appearance

Customers consistently describe Second Appearance as professional, clean, and comfortable. Multiple customers report visible results and express satisfaction with their tattoo removal outcomes. Candra leads the tattoo removal treatments and is described as extremely professional, knowledgeable, and genuinely caring about client results. She provides thorough education about the removal process and takes pride in tracking healing progress. Her expertise extends beyond treatment sessions, as she follows up with clients to monitor comfort levels and recovery. Lexi handles front desk operations and greets clients warmly, helping with appointment preparation including numbing cream application. Staff communicate clearly throughout the process and maintain contact between sessions to check on healing progress. Customers appreciate the client, considerate approach, especially when they need breaks during treatment. Scheduling appears convenient, and staff avoid pressure tactics or unnecessary sales pitches. Candra provides comprehensive education about the removal process and sets realistic expectations about the number of sessions required. Clients report visible fading and successful removal of various types of ink, including difficult cases like microblade ink and road-rash-like scarring from previous laser treatments. One customer mentions their large, colorful, new tattoo requiring many treatment cycles as expected. Progress is documented with photo collages showing improvement over time. Numbing cream is provided before treatments to enhance comfort. Staff demonstrate patience when clients need rest breaks between treating multiple tattoo areas. Customers describe the experience as comfortable, and Candra shows consideration for client comfort levels throughout sessions. The clinic uses PicoWay laser technology, described as high-quality equipment and one of the few machines of this type in the North Texas region. The technology successfully treats various ink types, including challenging cases with multiple colors and microblade ink. Customers describe pricing as outstanding, great, and reasonable compared to other locations. The clinic offers prepayment options for complete tattoo removal, which provides cost savings for clients expecting multiple sessions.