So Beauty By Carmela Miami

So Beauty By Carmela operates as a professional beauty clinic where customers consistently report positive experiences with the staff's warmth and expertise. Many customers express complete satisfaction with their services and frequently return for additional treatments. The front desk staff, particularly Jennifer, receives praise for warm greetings and excellent scheduling assistance. Customers report feeling welcomed from the moment they enter, often being offered coffee or water while waiting. Staff members take time to explain procedures thoroughly and seek client approval before proceeding with treatments. However, some customers mention wait times extending up to 45 minutes beyond scheduled appointments and occasional disorganization with WhatsApp booking systems. Communication is generally responsive, though a few clients report delayed responses to concerns. Customers report successful tattoo removal experiences with painless procedures and complete removal of old tattoos, including work from 30 years prior. The staff conducts test patches and waits appropriate healing periods before proceeding with full treatments. One customer mentioned undergoing seven laser sessions to remove previous work, though complete disappearance required multiple treatments. Some clients use tattoo removal services specifically to prepare for new eyebrow micropigmentation procedures. The clinic uses laser technology for both hair removal and tattoo removal procedures. Customers report seeing visible results after just a few sessions, with some noting significant improvement in three sessions for hair removal. The laser treatments are described as tolerable, with staff ensuring client comfort throughout procedures. Safety protocols are followed, and technicians explain the process thoroughly before beginning treatments. Customers describe pricing as expensive but fair for the level of service and expertise provided. Some mention packages ranging from $690 to $750 for certain procedures, though a few clients report additional charges not initially discussed during consultations. One customer disputed a $120 retouch fee, indicating some pricing transparency issues. Despite cost concerns, many clients express that the quality of work justifies the investment.