Synergy MedAesthetics

Customers consistently describe the clinic as professional, welcoming, and caring. Staff are noted for being knowledgeable and skilled, with several customers expressing complete trust in their expertise and returning for multiple visits over several years. A doctor is mentioned as being attentive and skilled at achieving natural-looking results without overdoing treatments. Amanda Friese is specifically noted as an expert injector who is honest with clients and focuses on what's best for them. Denise is mentioned as a professional technician who explains processes clearly and ensures client comfort, while Kelsey and other staff members are praised for their sweetness and expertise in various treatments. The front desk staff are described as friendly, welcoming, and accommodating, with customers feeling at ease from start to finish. Staff take time to explain different procedures thoroughly and answer all questions without applying pressure to purchase services. Scheduling appears flexible, with examples of staff accommodating early arrivals and last-minute changes. Communication is clear and honest, with staff listening to client goals and explaining options comprehensively. One customer experienced tattoo removal with mixed results, noting that the technician explained the process clearly and answered questions. However, another client reported an extremely negative experience with what appeared to be an inexperienced technician, resulting in tattoos that looked "overly burnt" and an overall poor outcome. Pain experiences during tattoo removal varied dramatically between customers. One client described the pain as "10000/10" and felt the technician didn't adequately manage their comfort, specifically noting that cold air wasn't properly used during the procedure to help with pain relief. One customer expressed disappointment about spending $500-600 on treatments that showed no results, noting frustration with the lack of guarantee or refund policy when treatments proved ineffective. The clinic's response was described as "it happens" with no offer of compensation or alternative solutions.