Erased Laser Tattoo Removal

Customers report mixed experiences at this clinic, with significant concerns about professionalism and reliability. Many customers describe encounters with unprofessional behavior, missed appointments, and rushed service. The current owner operates differently from previous management, with several customers noting changes in service quality after ownership transferred. The front desk experience is often problematic, with customers reporting missed appointments, locked doors, and poor communication. Staff frequently appear rushed during consultations, providing minimal explanation of the tattoo removal process or aftercare instructions. Scheduling issues are common, including mix-ups with appointment dates and the owner not showing up for scheduled sessions. Several customers report being charged differently for similar services, and some experience additional fees not disclosed upfront. Payment disputes occur frequently, with customers reporting difficulties honoring Groupons and problems with refunds. Results vary significantly between customers. Some see immediate fading after the first session, with continued improvement over multiple treatments. However, others report minimal progress even after extensive treatment, with one customer requiring 25 sessions with little visible improvement. The typical recommendation is four or more sessions, though some customers are told they need additional package purchases to complete removal. Sessions are described as very fast, taking only seconds to complete, but this speed contributes to the rushed atmosphere many customers experience. Tattoo removal sessions are described as very painful, with minimal pain management provided. Numbing time is often inadequate, lasting less than a minute before treatment begins. Ice packs are used briefly, but customers report insufficient numbing before laser treatment starts. Some customers receive no numbing cream or pain management options at all, even for facial tattoo removal. Pricing appears inconsistent, with customers reporting different charges for similar services. Session costs typically range from $120 to $180, though additional fees may apply for certain tattoo colors like green. Some customers report being charged extra fees not initially disclosed, and pricing can change between visits. Package deals are available, but customers often need to purchase additional sessions beyond their initial package to achieve desired results.