Original You

Customers consistently describe Original You as professional and customer-friendly. The clinic maintains a clean office environment with staff who make clients feel comfortable during their visits. Most clients express satisfaction with their overall experience, though some have encountered scheduling reliability issues. Dr. Citro performs tattoo removal treatments and is described as having excellent bedside manner and professionalism. The clinic has experienced some staffing changes, including a nurse practitioner departure that impacted scheduling. Staff members like Bonnie are noted for their professional approach with clients. Front desk staff are described as professional and pleasant, with most customers reporting minimal wait times. Staff explain procedures upfront and answer client questions thoroughly. The consultation process includes proper evaluation and clear information sharing. However, some scheduling challenges have occurred, including last-minute appointment cancellations due to staff changes. One customer experienced difficulty with appointment scheduling flexibility during initial contact. One client achieved complete removal of a dark black tribal tattoo after just four sessions, reporting dramatic fading after the first treatment. Blistering occurred as expected after initial treatment but resolved as part of the normal healing process. Staff properly set expectations about side effects like blistering before treatment begins. The clinic offers numbing injection options for clients who want additional comfort during treatment. One customer reported that the numbing injection was the primary source of discomfort, with minimal pain during the actual laser treatment. Staff focus on making the process as painless as possible for each client. Customers describe pricing as reasonable and competitive. The clinic provides upfront pricing information during consultations. Several clients specifically mentioned being satisfied with the rates for services received, noting that costs met or exceeded their expectations for value.