New Skin Tattoo Removal

Customers describe mixed experiences at this San Jose location, with some reporting life-changing results while others express frustration with limited progress. The clinic maintains a clean, organized environment with friendly staff who demonstrate kindness, including offering free services to cancer clients. Several customers mention significant improvement in their tattoos, while others report minimal fading after multiple sessions. The front desk experience varies considerably among customers. Some praise the professional and kind staff who provide excellent customer service, while others report hostile attitudes and poor communication from reception staff. Wait times present a consistent challenge, with customers frequently waiting 35-45 minutes beyond scheduled appointment times despite having confirmed appointments. The clinic works with nonprofit agencies and outside community organizations to provide services. Results vary significantly between customers, with some seeing dramatic improvement within three sessions and others reporting minimal change after numerous treatments. Several customers mention switching to other clinics due to slow progress, noting their tattoos showed less fading compared to similar cases online. One customer reported attending approximately 20 sessions without achieving the promised results that were expected within 6-8 weeks. Treatment sessions appear rushed, with customers consistently receiving shorter treatment times than what they paid for. The clinic does not provide standard post-treatment care such as sterile gauze or protective ointment application. Customers need to bring their own aftercare supplies like Aquaphor and sterile gauze to prevent infection risk. Some customers experience expected redness and healing in treated areas. Customers generally view the pricing as reasonable, with sessions priced around $80 for three-minute treatments. However, many express frustration about receiving significantly shorter treatment times than purchased, with some reporting treatments lasting only seconds instead of the paid minutes.