Reno Sparks MedSpa

Customers consistently describe Dr. Calvin Van Reken and his staff as professional, welcoming, and knowledgeable. Several customers report excellent results from their treatments, with one noting complete tattoo removal without scarring and others seeing quick improvements in their skin. Dr. Calvin Van Reken serves as the medical director and has received prestigious awards for his work in both medical and cosmetic procedures. Customers describe him as highly educated, experienced, and skilled, with extensive knowledge in his field. Staff members Carol, Jasmin, and Molly are specifically mentioned by name for their excellent work and professional care. The doctor is noted for staying current with the latest medical trends and ensuring his entire team receives thorough training. The front desk and customer care experience receives high marks for friendliness and professionalism. Staff members are described as welcoming, accommodating, and client with questions. However, some customers experienced scheduling issues, including missed appointments due to staff emergencies and extended wait times. The clinic offers monthly specials and works with clients on pricing. One customer noted excellent communication during consultations, while another experienced frustration with appointment coordination and refund policies. One customer reported outstanding tattoo removal results, with a large tattoo completely removed without any visible scarring. The skin reportedly looks identical to the surrounding area after treatment, indicating successful healing without lasting marks or discoloration. Dr. Van Reken is praised for his honesty about treatment discomfort, specifically warning clients that certain procedures like Infini treatments will be painful rather than downplaying the experience. Customers appreciate this transparent approach to setting pain expectations before treatments. Customers describe pricing as reasonable and affordable, with one noting lip filler prices are very competitive compared to other providers. The clinic offers monthly specials that clients can take advantage of, and the doctor is willing to work with clients on pricing, particularly for regular clients.